Navigating Psychological Safety in the Workplace
“One person can erode an entire team’s culture. Every day that you delay action the problem grows.” Psychological safety is no longer optional in today’s workplace. It is a leadership responsibility. In many organizations, challenges with culture can often be traced back to the actions of a single individual. When behaviors undermine trust or create […]
Culture is a Strategic Advantage
“When culture is strong people want to stay and others want to join.” People talk about culture all the time. Yet many organizations struggle to define what it actually means. When I think about culture I look at three things. Shared beliefs, shared behaviors, and shared assumptions. These are the factors that determine how people […]
Best Culture Solutions Business Updates
“Clarity helps people understand how you can help them.” We recently launched a new website for Best Culture Solutions. While it may look like a redesign the real goal was clarity. Over the past several years the business has grown. We have taken on new projects, learned new lessons, and expanded the ways we support […]
You Need to Change Your Hiring Practices
“You build culture hire by hire.” Leaders often ask how to improve customer service. Some want to fix their culture and upgrade training. Those goals are certainly worthwhile, but they often miss the starting point; hiring the right people. That starts by making a change to your hiring practices. If you do not change how […]
Navigating Practical Use and Pitfalls of AI in the Workplace
Treat AI like any powerful tool. Understand its limits, set clear guardrails, and use it with intention.
Why Leadership Visibility Matters and How to Get It Right
Don’t let fear of being misunderstood stop you from doing the right thing. Just show up, follow through, and the trust will follow.
Build Culture By Getting Off of the Carpet
There’s no other leadership tool that builds trust, reveals blind spots, and improves decisions better than walking your business.
Your Organizational Charts Matter
You’re never overworked; you’re underorganized. The org chart should help you fix that.
Applying to a New Internal Role
“Every single person that is working with you is usually capable of far more than you realize.” There may come a time when an internal position is posted that piques your interest. The only challenge is that it is very different work from what you’ve been doing. Now you’re trying to figure out how to […]
Conducting Exit Interviews
“In order for a survey to mean something, it has to be followed through on the results.” Avoid the cost of turnover by investing in employee feedback. When done with intention, a simple conversation could make sure your organization is one where people want to work and stay. Exit interviews are not a new concept. […]