You Need to Change Your Hiring Practices
“You build culture hire by hire.” Leaders often ask how to improve customer service. Some want to fix their culture and upgrade training. Those goals are certainly worthwhile, but they often miss the starting point; hiring the right people. That starts by making a change to your hiring practices. If you do not change how […]
The Power of Meeting In Person
“We got 4 or 5 days worth of work done in one meeting that would’ve had to be spread across several virtual meetings.” During Jody’s recent visit we decided to record while driving between Calgary and Edmonton, Thanks to technology for we were able to safely use time the time to talk about something inspired […]
How to Terminate an Employee
“In order to terminate effectively, you can not be so focused on being liked. You need to be respected and understood.” Learning how to terminate an employee is a challenging yet essential aspect of building a winning culture in business. It’s a tough task. That is why we help people understand how to focus on delivering […]
Ask Employees Why They Stay
In this episode Tim, and cohost Jody Maberry, cover all the bases in regards to the benefits of doing stay interviews as opposed to only interviewing employees that exit. By doing these you will gain a competitive edge and valuable insights that will help you continue to improve your work culture.. Episode Highlights: What question […]
Five Reasons to Take Your Time and Hire Right
In this episode, Tim shares five reasons to take your time and hire right. He share’s his best insights as to why rushing to hire negatively impacts your team, your work culture, and your bottom line. Tim and his co-host, Jody Maberry, also share personal experiences where choosing a less than ideal candidate caused a […]