Use Group Training to Build Culture
“Training without implementation is just a box-checking exercise.” Organizations invest significant time and money into training. Yet many struggle to see meaningful results once employees return to work. One of the most common reasons is that training is treated as an event rather than a process. They don’t use group training to build culture. When […]
Navigating the Decision to Reduce or Retain Employees
“Transparency builds trust even during uncertainty.” We are living in an era where organizational budgets seem to be in a constant state of flux. This is especially true with organizations experiencing a reduction or complete redirection of traditional grants and funding streams. When your business relies heavily on contract-based work, you inevitably face a stressful […]
Don’t Get Trapped in a 24 Hour Workday
“In an instant world, you have to manage things instantly but in a way that gives you space to do it fully and well.” We live in a time where information is constant, and products can be requested instantly. More people are feeling the heavy weight of trying to detach from work as emails and […]
Should You Give a Second Chance to a New Hire
“An apology without action is not accountability.” A difficult decision hiring leaders face is determining whether a new hire deserves a second chance. I was recently told about a situation where a college student accepted a position. After accepting the role they missed multiple training days, failing to communicate until several days later. Situations like […]
Take the Time to Hire Right
“Take the time to hire right or you will pay for it later.” When a key role sits open, the pressure to hire quickly can be intense. Work begins to pile up, deadlines feel tighter, and leaders naturally want relief as soon as possible. In those moments, it is tempting to focus on speed rather […]
Navigating Psychological Safety in the Workplace
“One person can erode an entire team’s culture. Every day that you delay action the problem grows.” Psychological safety is no longer optional in today’s workplace. It is a leadership responsibility. In many organizations, challenges with culture can often be traced back to the actions of a single individual. When behaviors undermine trust or create […]
Scaling Beyond the Messy Middle of Business
“A couple hours of strategy can save months of chaos.” There is a stage in business growth that catches many leaders off guard. It often shows up when your team reaches around 15 to 20 people. You are no longer a small team where you can manage everything directly. At the same time, you are […]
Culture is a Strategic Advantage
“When culture is strong people want to stay and others want to join.” People talk about culture all the time. Yet many organizations struggle to define what it actually means. When I think about culture I look at three things. Shared beliefs, shared behaviors, and shared assumptions. These are the factors that determine how people […]
Best Culture Solutions Business Updates
“Clarity helps people understand how you can help them.” We recently launched a new website for Best Culture Solutions. While it may look like a redesign the real goal was clarity. Over the past several years the business has grown. We have taken on new projects, learned new lessons, and expanded the ways we support […]
You Need to Change Your Hiring Practices
“You build culture hire by hire.” Leaders often ask how to improve customer service. Some want to fix their culture and upgrade training. Those goals are certainly worthwhile, but they often miss the starting point; hiring the right people. That starts by making a change to your hiring practices. If you do not change how […]