You Need to Change Your Hiring Practices
“You build culture hire by hire.” Leaders often ask how to improve customer service. Some want to fix their culture and upgrade training. Those goals are certainly worthwhile, but they often miss the starting point; hiring the right people. That starts by making a change to your hiring practices. If you do not change how […]
Getting Ghosted After Interviews
“Everything that you do deliberately to have a really strong hiring process is not only going to feed to your candidate pipeline, but it’s going to make sure that you don’t have to do this as often.” There can be a lot of excitment when job hunting. Unfortunately, for some people the initial optimism can […]
Onboarding Mistakes and How to Avoid Them
“Of all the things that we do to help people, two that we are most passionate about are helping organizations with hiring people right then training and onboarding them right.” Onboarding is crucial, yet so many organizations overlook its importance. Have you ever been thrown into a new job with more questions than answers? In […]
Create High Impact Onboarding Experiences
“Companies that provided a good onboarding experience had 82% improved retention.” One of the most crucial parts of a company’s hiring process is the onboarding. Katie and I talk onboarding wins and how to create high impact onboarding experiences. Even if it’s not a strong point in your organization, there are small yet impactful changes […]
Introducing a New Employee to Your Culture
In this episode Tim and Jody Maberry talk about the most important steps to take when introducing a new employee to your culture. Any time you are onboarding a new employee you need to go the extra mile to set them up for success. Episode highlights: What you should tell your existing team prior to […]